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Magento

Magento development
for stores big enough to need it.

Adobe Commerce and open-source Magento, built by engineers who know what it costs to run well: large catalogues that stay fast, B2B pricing that mirrors your contracts, upgrades treated as routine.

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In one answer

PixelCrayons builds, upgrades and rescues Magento and Adobe Commerce stores: enterprise catalogues, B2B commerce features and the patch discipline the platform demands. A senior Magento pod delivers catalogue architecture that stays fast at scale, company accounts and negotiated pricing for B2B, staged upgrades instead of emergency ones. 4,500+ projects delivered since 2004, and we'll tell you when Magento's overhead isn't justified. Direct for brands, white-label for agencies.

Fit check

Is Magento
worth the overhead?

Right for you if
  • Your catalogue runs into tens of thousands of SKUs
  • You need B2B contracts with negotiated pricing and approval workflows
  • You're running multiple stores, languages or currencies from one install
Not the right fit if
  • You're running a straightforward D2C store, where the hosting and patching overhead will quietly outrun the benefit
  • You haven't budgeted for serious hosting, licence fees and an ongoing engineering retainer
  • A managed platform like Shopify, or a WordPress-native WooCommerce store, would sell just as well for less upkeep
The operating record

Judge the record,
not the adjectives.

Outcomes tied to real engagements, not averages.

2004
Established
500+
Agencies served
4,500+
Projects delivered
340%
Revenue growth · 7 months
Client outcome: eCommerce
+127%
Organic traffic · 5 months
Client outcome: SaaS
85%
Faster delivery · backlog cleared
Client outcome: via agency partner
Where the work happens
ShopifyWooCommerceMagentoWordPressWebflowKlaviyoGoogle AdsMeta AdsGA4Next.js
In every engagement

What a Magento build
actually includes.

01

Enterprise catalogues that stay fast

Magento exists for catalogues that break simpler platforms. Tens of thousands of SKUs, layered navigation, configurable products, multiple stores and currencies from one install. That scale only works when attribute sets, indexing and caching are designed rather than defaulted. We architect the catalogue first, and treat index and cron health as production concerns. A slow Magento store isn't a platform problem. It's unfinished engineering.

Every build
02

B2B commerce as the platform intends

The features that justify Adobe Commerce for wholesale and distribution. Company accounts with buyer roles and approval chains, negotiated price lists per contract, quote workflows, requisition lists and purchase-order payment. We configure them around how your sales team actually trades. Credit limits and account data are integrated with the systems that already govern them. The storefront reflects the contract instead of contradicting it.

For B2B
03

Upgrade and patch discipline

Unpatched Magento stores are a well-documented target, and version upgrades postponed for years become re-platforming projects by stealth. We keep stores current the boring way. Security patches on a schedule, upgrades rehearsed on staging with automated checkout regression, and extension conflicts resolved before the production window. If you've inherited a store several versions behind, we'll map the real path up, including what it costs.

Ongoing
04

Integrations that keep systems agreeing

At Magento's end of the market the store is rarely alone. ERP, PIM, WMS, CRM and finance systems all hold part of the truth. We build and maintain the integration layer so stock, orders, prices and customer records agree everywhere. Failures are queued and retried, never silently dropped. When the integrations are right, your operations team stops re-keying data and month-end stops being archaeology.

Every build
05

Total-cost honesty, before you commit

Magento's power is real and so is its overhead. Serious hosting, licence fees on Adobe Commerce, and ongoing engineering that managed platforms fold into their subscription. We put those numbers in front of you before you commit. If your catalogue and workflows don't need what Magento uniquely offers, we'll recommend the cheaper platform and our migration playbook for getting there. The store has to justify the stack, not the other way round.

Before you build
How it starts

NDA to
working software.

01
Days 1 to 2

NDA signed, store walked

We sign your NDA (or ours) and walk the store together: version and patch state, extension list, catalogue shape, integrations, what's hurting. No discovery fee.

02
Complete brief

Proposal, itemised and priced

A written scope listing exactly what ships: catalogue work, B2B features, upgrade path, integrations, in what order and for how much. Deliverables, not day rates.

03
Week 1

Pod assembled, environments live

Magento engineers assigned, the codebase under version control in your accounts, staging and CI stood up. Any upgrade or migration is mapped before work begins.

04
Start

First delivery ships

Working software on staging, demoed on a call: a patched and measurably healthier install, a B2B flow, a verified upgrade dry run. Then the build runs in fixed blocks of work, each ending in a demo.

Inside Prism

Your engagement, week to week,
in one workspace.

Where the engagement includes it, your build runs in a Prism workspace you log into: requests, approvals, the task list and the weekly review, beside the repository your team already owns.

  • 01

    Requests and approvals

    One queue, beside the repository your team owns.

  • 02

    Owned tasks

    Every task has one owner and a date.

  • 03

    Weekly review

    Each decision recorded, with the expectation attached.

How we report it, in Prism

The store readiness checklist,
before launch day.

What you receive in month one

A commerce build is reported against a launch checklist agreed before the build starts. In the first month you receive the catalogue and data audit with every field mapped, the integration map covering payments, shipping, tax and stock, and the checkout test plan with the orders that must complete before go-live. The weekly review in Prism tracks the checklist, not the mood in the room.

  • 01Catalogue and data audit: products, variants, customers and orders, field by field
  • 02Integration map: payments, shipping, tax, stock and email, with owners
  • 03Checkout test plan: the orders, payment types and edge cases that must pass
  • 04Performance budget: page weight and response targets for key templates
  • 05Launch checklist: what must be true on the day, and who signs each line

Related workD2C fragrance retailer: an outgrown store, moved on evidence.Commerce · Gulf · A different discipline, so it is linked here rather than presented as proof of this one.

Related services

Heavyweight commerce,
and the alternatives.

Our Magento and Adobe Commerce development services fit a specific class of store. If yours is a different class, or you're deciding, these are the neighbouring services.

A big catalogue is an SEO liability, or an asset.

Layered navigation, faceted URLs and thin variant pages make large catalogues an index-bloat machine unless the SEO is engineered alongside the build. Our eCommerce SEO service works catalogue-scale problems on the same roadmap as the platform work.

Before you sign

Our commitments

Each one says where it applies and links to its full terms.

Response and start times

We typically respond within four business hours. Eligible engagements can typically start within two to three business days after scope, payment and required access are confirmed.

Business hours are Monday to Friday, 9:00 am to 6:00 pm IST, excluding published company holidays. Typical expectations, not guaranteed service levels.

Full terms

30-Day Corrective Maintenance

Applicable development work includes 30 days of corrective maintenance after production launch.

Development engagements only; not marketing services or retainers.

Full terms

Clear IP & Ownership Terms

Your materials remain yours. Bespoke deliverable rights, licences and handover are agreed before work starts.

All engagements.

Full terms

Clear Delivery & Escalation Ownership

Know who coordinates your engagement, who owns the work and how to escalate an issue.

All engagements. Roles may be combined and vary with your engagement.

Full terms

Questions buyers ask before they commit

How do we know the work will be good?

Every delivery is reviewed before release by QA, your Project or Account Manager and a senior delivery lead, and you then review it against the acceptance criteria agreed at the start. Our specialists use AI to support delivery, with people responsible for reviewing the work. Applicable development work includes 30 days of corrective maintenance after production launch.

Who owns the ad accounts, the data and the work?

Your materials, data and accounts remain yours, and we prefer to work in advertising and analytics accounts you own, with access delegated to our team. Agreed ownership rights in bespoke deliverables transfer under the engagement terms and applicable payment; third-party software and assets keep their licences. We do not withhold customer-owned data or accounts over a payment dispute.

What if we want to stop?

Cancellation, notice and any renewal terms are written into your proposal or statement of work before you accept it. If an engagement ends early, we hand over completed, paid-for work and list any unfinished work separately. For an eligible specialist trial, you can stop within the trial window and pay nothing for eligible trial hours.

How will we know what you are doing?

Before work starts we agree how often you get updates, what the reports cover and who sends them. You know who coordinates your engagement, who owns the work and how to escalate an issue. For hourly and retainer work, time is recorded in Workstatus, so you can see the time records behind your invoice.

How we handle claims, credentials and your data: group credentials, dated ratings, how case figures are signed off, client permissions and data handling.

Questions

Frequently
asked.

It's the right platform when your requirements genuinely exceed simpler tools: catalogues in the tens of thousands of SKUs, B2B contracts with negotiated pricing and approval workflows, multiple stores, languages and currencies from one install, or commerce logic that managed platforms can't express. It's the wrong platform for most straightforward D2C stores: the hosting, patching and development overhead will quietly outrun the benefit. A managed platform like Shopify or a WordPress-native store on WooCommerce will sell just as well for far less upkeep. We build on all of them, so you'll get the recommendation your catalogue supports, not the one our bench prefers.

More than the licence line suggests, and we'd rather you hear it from us. Beyond Adobe Commerce licensing (or zero licence on open source), a properly run Magento store carries serious hosting, scheduled security patching, staged version upgrades, extension maintenance and an engineering retainer: costs that managed platforms fold into their monthly fee. For stores that need Magento's capability, that total is justified and we'll itemise it in the proposal so you can budget for it. For stores that don't, we'll say so before you spend. Recommending the platform whose economics fit is part of the service.

Yes, upgrades and patching are among the most common requests in our Magento web development services. The method is deliberately boring: audit the current version, patch level and extension list; rehearse the upgrade on staging with automated regression around checkout, pricing and integrations; resolve extension conflicts there rather than in production; then execute in a planned window with a tested rollback. Stores running end-of-life versions get a frank conversation first, because at some point 'upgrade' becomes 'rebuild' and the arithmetic between them deserves daylight. What we won't do is patch a live store and hope.

Both directions, with the same discipline either way. Products, categories, customers, order history and every URL that has ever earned a ranking are inventoried and mapped before anything switches; redirects ship with the launch; nothing is decommissioned until the move is verified. Growing stores migrate onto Magento for catalogue scale and B2B features; stores that no longer need the overhead migrate off it to lighter platforms. We've planned both. The published commerce case linked on this page, which was not a Magento build, shows the mapping-first playbook we run here.

Longer than lighter platforms, and we won't pretend otherwise. Catalogue architecture, integrations and QA at enterprise scale take the time they take, so we scope per engagement rather than quoting one number. What's fixed is the start: once we have a complete brief, we confirm the date you will receive your itemised proposal. Patch and rescue work lands in weeks; a full B2B build or replatform runs months, and if a date is at risk you hear it early, with options.

Yes. Magento capability is expensive to keep on staff, so many agencies use us as their Magento agency instead of hiring for it. Your project tools, your client calls, our engineers behind the scenes. It is NDA-backed. We do not approach the clients you introduce to us for direct business. That protection runs through the work and for twelve months after the last assignment for that client ends, and it is written into the agreement. If your agency wins enterprise commerce work but can't staff the platform, this is the quiet way to say yes.

Get Magento run
like it's meant to be.

Tell us where the store stands: version, catalogue, B2B ambitions, or the doubt about whether Magento is even right. Once we have a complete brief, we confirm the date you will receive your itemised proposal, estimate yours to keep either way.

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