eCommerce consulting
before your build starts.

Get help choosing a platform, a check of your current store and checkout, or a written plan for what to fix first. Our eCommerce consulting stands on its own, whether or not you build with us afterwards.

Get a Proposal Get a Free Website Review

Reply within four business hours (typical) · No obligation to build with us

Brands our teams have delivered for

What we do

PixelCrayons provides eCommerce consulting: platform choice, technical and conversion audits, and a written plan, whoever builds it afterwards. A senior commerce consultant looks at your products, team and margins, or your store's analytics and code. They write down what to fix, what to build and in what order. You keep the document either way.

Help choosing a platform that fits your businessShopify, WooCommerce, Magento or headless, chosen to fit your products, team, margins and other systems.
A technical audit of the store you already runSpeed, platform version, old code and your links to other systems, each finding tied to a fix.
A conversion and checkout reviewA check of where your checkout and key pages lose orders, and roughly what fixing them is worth.

Case study · Commerce · Saudi Arabia

340%revenue growth in seven months

Al Majed for Oud: a fragrance house's whole catalogue, online in two languages.

Read the case study

Our work

See what we've built
and the results it brought.

Real projects for real clients, with results we can show.

All case studies →

2004

Established

500+

Agencies served

4,500+

Projects delivered

340%

Revenue growth · 7 months

eCommerce

+127%

Organic traffic · 5 months

SaaS

85%

Faster delivery · backlog cleared

via agency partner

Where the work happens

Reply within four business hours (typical)
No obligation to build with us afterwards
4,500+ projects delivered since 2004
No favourite platform: Shopify, WooCommerce, Magento or headless
Reply within four business hours (typical)
No obligation to build with us afterwards
4,500+ projects delivered since 2004
No favourite platform: Shopify, WooCommerce, Magento or headless

In every engagement

What eCommerce consulting
covers.

Help choosing a platform that fits your business

Shopify, WooCommerce, Magento or headless, chosen to fit your product range, team, margins and other systems. We don't start from a default answer. If two platforms are close, we say so and explain the trade-off you are choosing between.

One-off

A technical audit of the store you already run

We check speed, platform version, old code that needs fixing and your links to other systems. We look for what is slowing your team down or costing you orders. You keep the audit: each finding comes with a specific fix, not a generic checklist.

One-off

A conversion and checkout review

We find where your checkout and key pages lose orders, using session recordings and analytics where you have them. This is a check, not a redesign. It shows what is broken and roughly what a fix is worth. Then you can decide if ongoing conversion work is worth paying for.

One-off

A written plan, in order of priority

Each finding is ranked by what it costs you to leave alone, with a rough order of work. We also say honestly what needs a specialist and what your own team can fix. You keep this document whether or not you build with us next.

Every engagement

A second opinion before you sign elsewhere

Already have a proposal from another agency or platform supplier? We can check it against what you actually need before you spend the money. We flag work that looks padded or missing.

On request

How it starts

From first call to a written plan,
step by step.

Start

Brief and a call

We sign an NDA and agree what you need: help choosing a platform, an audit, a plan or a mix.

Once the brief is complete

Itemised proposal

We confirm the date your proposal arrives. It lists what you will get, in what order and for how much.

Your decision

You sign off

You confirm the scope, the payment and the access we need, such as read access to analytics and the store. Nothing starts before this.

Typically 2 to 3 business days later

The work starts

The consultant looks at your products, team and margins, or your store's analytics and code, as agreed.

On the date in your proposal

First deliverable

Written findings: what we found, what it costs you and what to do first. Then we talk you through the plan on a call.

Inside Prism

Your engagement, week to week,
in one workspace.

Prism is the client workspace where your requests, approvals, tasks and weekly reviews live.

Some engagements include Prism, our client workspace, and your proposal says whether yours does. Where it does, your build runs in a workspace you log into: requests, approvals, the task list and the weekly review, beside the repository your team already owns.

See how Prism runs an engagement

01
Requests and approvals
One queue, beside the repository your team owns.
02
Owned tasks
Every task has one owner and a date.
03
Weekly review
Each decision recorded, with the expectation attached.

Proof

The audit that
set the plan.

Al Majed for Oud's Saudi store in Arabic, from the Internet Archive's copy of April 2026: a campaign banner for the Serious perfume

Commerce · Saudi Arabia

Store, search and paid media

Al Majed for Oud: a fragrance house's whole catalogue, online in two languages.

This store's move to a new platform did not start with a build. It started with a list. We mapped every product, order, customer record and ranking page, and set the search and ad plans side by side. Only then did anything move. Understand, then rank, then build: this consulting service follows the same order. Revenue grew 340% in seven months once the plan was built.

340%

Revenue

7 mo

Elapsed

Read the full case

Where this fits

Services that follow
the advice.

Already know what you're building? eCommerce Development is the build service this advice leads into. Moving off your current platform? Shopify Migration moves your store across. Want ongoing conversion work after the check? Conversion Rate Optimisation picks up from the audit. Selling to other businesses rather than shoppers? B2B eCommerce covers account pricing, quotes and reorders. Still weighing platforms? Read the Shopify vs WooCommerce comparison and the website replatforming guide first.

Who is accountable

The people responsible
for your work.

Leadership and how we’re built →

Parvessh Agarwal

Founder & CEO

An entrepreneur at heart. He links business analysis, strategy, clear goals and ROI to practical technology.

LinkedIn →

Saundaraya Gupta

Technical Manager

Brings technical work, client updates and project management together, so work moves smoothly from brief to launch.

LinkedIn →

Every engagement

A named coordinator and escalation contact

Know who coordinates your engagement, who owns the work and how to escalate an issue.

All engagements. Roles may be combined and vary with your engagement.

Full terms →

Before you sign

Our commitments

Each one says where it applies and links to its full terms.

Response and start times

We typically respond within four business hours. Eligible engagements can typically start within two to three business days after scope, payment and required access are confirmed.

Business hours are Monday to Friday, 9:00 am to 6:00 pm IST, excluding published company holidays. Typical expectations, not guaranteed service levels.

Full terms

30-Day Corrective Maintenance

Applicable development work includes 30 days of corrective maintenance after production launch.

Development engagements, including partner (agency) development engagements and AI implementations; not marketing services or retainers.

Full terms

Clear IP & Ownership Terms

Your materials remain yours. Bespoke deliverable rights, licences and handover are agreed before work starts.

All engagements.

Full terms

Clear Delivery & Escalation Ownership

Know who coordinates your engagement, who owns the work and how to escalate an issue.

All engagements. Roles may be combined and vary with your engagement.

Full terms

How we handle claims, credentials and your data: group credentials, dated ratings, how case figures are signed off, client permissions and data handling.

Choosing the service

Which advice you need,
for the decision in front of you.

You can buy platform advice, a technical audit, a conversion review or a second opinion together or on their own. Each ends in written findings you keep. This table shows which one fits, and when to skip consulting altogether.

Your situation	The engagement	What you receive
You have not chosen a platform	Platform selection	Advice that fits your products, team, margins and other systems. If two platforms are close, we explain the trade-off.
Your live store is slow or hard to change	A technical audit	Platform version, old code, Core Web Vitals, links to other systems and site issues that hurt search. Each finding comes with a fix.
Checkout and key pages are losing orders	A conversion and checkout review	A check, not a redesign. It shows what is broken, roughly what a fix is worth and whether ongoing CRO work makes sense.
You hold a proposal from another agency or supplier	A second opinion	A check against what you actually need, flagging work that looks padded or missing.
You already know what you are building	None	Go straight to eCommerce development, the build service this advice leads into.

You keep the written findings whether or not you build with us afterwards.

Questions

Frequently
asked.

It includes three things, bought together or on their own. You can get help choosing a platform, an audit of your current store and checkout, and a written plan in order of priority. You get the findings in writing and keep them, whether or not you build with us afterwards.

No. The audit, platform advice or plan is yours to keep and give to any team, ours or another. Most clients who start with consulting do stay with us for the build, because we already know the store. But it is never a condition.

It depends on your products, team and margins, which our platform review looks at. As a starting point, Shopify suits most brands selling direct that want to launch fast. WooCommerce fits teams already invested in WordPress. Magento is worth its complexity for very large catalogues and B2B selling. Headless (your own front end on a commerce engine) makes sense when the shop itself sets you apart.

It covers platform version, old code that needs fixing and page speed. We measure speed with Core Web Vitals, Google's checks of loading and responsiveness. It checks your links to payments, ERP, shipping and analytics, and site problems that hurt search. You get specific findings tied to specific fixes, ranked by what they cost you, not a generic score.

No, though the two overlap. CRO means conversion rate optimisation: getting more visitors to buy. This review finds where your checkout and key pages lose orders and roughly what a fix is worth. Our conversion optimisation service then runs the ongoing tests, once you know they are worth paying for. Many clients use this review to decide that first.

It depends on what you need. A platform review costs less than a full technical and conversion audit with a written plan. We scope and price every piece of work before it starts, and you get the findings in writing.

Get a second opinion
before you build.

Tell us what you're deciding: platform, an underperforming store, or a proposal you're not sure about. You'll have written findings, yours to keep either way.

Get a Proposal Get a Free Website Review

Reply within four business hours (typical) · No build obligation · 4,500+ projects delivered

Last updated 26 October 2026

eCommerce consulting
before your build starts.

See what we've built
and the results it brought.

What eCommerce consulting
covers.

Help choosing a platform that fits your business