Skip to content

DevOps that makes releases
boring, on purpose.

DevOps development services that set up pipelines, cloud infrastructure and monitoring so every release is routine: tested before it ships, watched after it lands, rolled back from a rehearsed plan rather than improvised. Built in your own cloud accounts, documented, no lock-in.

Your cloud accounts · Infrastructure as code in your repos · No hosting resale

  • Hello Peter
  • Gruber Logistics
  • Delhivery
  • Thomson Reuters
  • Qatar Airways
  • Grundfos
  • Save
  • BERD
  • Yale University
  • Kuwait Police
  • Dubai Police
  • Panasonic
  • Infosys
  • Kia
  • Hitachi
  • Orange Business Services
In one answer

PixelCrayons builds the delivery infrastructure around your code: CI/CD pipelines, infrastructure as code, environments and observability, in your own cloud accounts. Engagements cover pipeline design and build, infrastructure as code (IaC), staging that mirrors production, monitoring, alerting and rollback discipline, so releases become routine. We are not a hosting reseller: cloud contracts stay yours and everything is documented in your repositories. Direct for brands, white-label for agencies.

  • Built in your cloud accounts, contracts stay yours
  • Infrastructure as code, in your repositories
  • Reply within four business hours (typical)
  • Rollbacks rehearsed, not improvised
  • We are not a hosting reseller
  • 4,500+ projects delivered since 2004
  • White-label DevOps for agencies
In every engagement

What a DevOps engagement
actually includes.

01

CI/CD pipelines that gate on quality

Build, test and deploy automated from commit to production (that's what CI/CD means), with the QA gate enforced by machinery rather than memory. Nothing reaches production that hasn't passed the checks your team agreed to. Pipelines are designed for the failure case as much as the happy path. Clear logs, fast feedback, and a red build that tells you what broke, not merely that something did.

Every merge
02

Infrastructure as code

Servers, networks, databases and permissions defined in reviewable, versioned code (Terraform or your tooling of choice) living in your repositories. Environments become reproducible from a file instead of from the memory of whoever set them up. Changes go through review like any other code, and the infrastructure documentation can never drift from reality, because it is the reality.

In your repos
03

Environments that actually match

The most expensive phrase in software is 'works on staging'. We make staging mirror production: same topology, same configuration discipline, same data shape. We add preview environments where they earn their cost, and put secrets into a managed store instead of a shared document. When environments match, a passing test means something; that is the entire point.

Kept in sync
04

Observability before you need it

Logs, metrics, traces and alerts tuned for signal, wired up while things are calm rather than during the incident. Dashboards that show what the business cares about: errors, delays and volume on the flows that carry revenue. Alerts that page a human only when a human is needed. Alert fatigue is a design failure; quiet, trustworthy monitoring is the deliverable.

From day one
05

Deploy-without-fear culture, documented

Small reversible releases, rollbacks rehearsed until they're boring, feature switches where they buy safety. Runbooks your team can follow at 2am without us on the call. The engagement's endpoint is deliberate: your engineers shipping confidently through infrastructure they understand and own, not a dependency on ours. If you want us to stay on, that's a choice, never a necessity.

Handed over
The operating record

Judge the record,
not the adjectives.

Outcomes tied to real engagements, not averages.

2004
Established
500+
Agencies served
4,500+
Projects delivered
340%
Revenue growth · 7 months
Client outcome: eCommerce
+127%
Organic traffic · 5 months
Client outcome: SaaS
85%
Faster delivery · backlog cleared
Client outcome: via agency partner
Where the work happens
ShopifyWooCommerceMagentoWordPressWebflowKlaviyoGoogle AdsMeta AdsGA4Next.js
The process

From deploy anxiety
to routine releases.

01
Days 1 to 2

NDA signed, current state read

Access granted, the existing pipeline, infrastructure and deploy history walked, including what already works and should be left alone.

02
Complete brief

A priced engagement plan

Once we have a complete brief, we confirm the date you will receive your itemised proposal. Findings in plain English and an itemised plan sequenced by risk and payoff: fix first, automate next, leave alone.

03
Week 1

The sharpest pain fixed first

The improvement with the biggest payoff ships: a flaky deploy stabilised, a pipeline gate added, the IaC baseline started, in your accounts, reviewed.

04
Rollout

First improvements in daily use

Your team is releasing through the improved pipeline, with the rollback path rehearsed and documented: cadence proven, not promised.

Inside Prism

Your engagement, week to week,
in one workspace.

Where the engagement includes it, your build runs in a Prism workspace you log into: requests, approvals, the task list and the weekly review, beside the repository your team already owns.

  • 01

    Requests and approvals

    One queue, beside the repository your team owns.

  • 02

    Owned tasks

    Every task has one owner and a date.

  • 03

    Weekly review

    Each decision recorded, with the expectation attached.

Proof

A cadence you can
set your calendar by.

Delivery team coordinating a multi-location healthcare website rollout
Healthcare · US
Via agency partner · white-label

Multi-location healthcare: delivery unblocked.

An agency drowning in backlog handed us their delivery queue. Dedicated pod, their brand, their tools: velocity up 85%.

85%
Faster delivery
Cleared
Delivery backlog
Read the full case

We worked with PixelCrayons for around three years, with their developers becoming a genuine extension of our team. Having consistent developers who understood the work and could stay with us over the long term made a real difference to continuity and delivery.

Massive AnalyticLong-term development partner
What the pipeline carries

DevOps serves
everything you ship.

Pipelines exist to move other people's work safely. Each neighbour here is a service in its own right, built by the same team the pipeline was.

Need the team as well as the pipeline?

DevOps work often surfaces the deeper wish: a delivery capability, not just delivery plumbing. Dedicated pods ship with the pipeline discipline built in, under your brand or ours.

Before you sign

Our commitments

Each one says where it applies and links to its full terms.

Response and start times

We typically respond within four business hours. Eligible engagements can typically start within two to three business days after scope, payment and required access are confirmed.

Business hours are Monday to Friday, 9:00 am to 6:00 pm IST, excluding published company holidays. Typical expectations, not guaranteed service levels.

Full terms

30-Day Corrective Maintenance

Applicable development work includes 30 days of corrective maintenance after production launch.

Development engagements only; not marketing services or retainers.

Full terms

Clear IP & Ownership Terms

Your materials remain yours. Bespoke deliverable rights, licences and handover are agreed before work starts.

All engagements.

Full terms

Clear Delivery & Escalation Ownership

Know who coordinates your engagement, who owns the work and how to escalate an issue.

All engagements. Roles may be combined and vary with your engagement.

Full terms

Questions buyers ask before they commit

How do we know the work will be good?

Every delivery is reviewed before release by QA, your Project or Account Manager and a senior delivery lead, and you then review it against the acceptance criteria agreed at the start. Our specialists use AI to support delivery, with people responsible for reviewing the work. Applicable development work includes 30 days of corrective maintenance after production launch.

Who owns the ad accounts, the data and the work?

Your materials, data and accounts remain yours, and we prefer to work in advertising and analytics accounts you own, with access delegated to our team. Agreed ownership rights in bespoke deliverables transfer under the engagement terms and applicable payment; third-party software and assets keep their licences. We do not withhold customer-owned data or accounts over a payment dispute.

What if we want to stop?

Cancellation, notice and any renewal terms are written into your proposal or statement of work before you accept it. If an engagement ends early, we hand over completed, paid-for work and list any unfinished work separately. For an eligible specialist trial, you can stop within the trial window and pay nothing for eligible trial hours.

How will we know what you are doing?

Before work starts we agree how often you get updates, what the reports cover and who sends them. You know who coordinates your engagement, who owns the work and how to escalate an issue. For hourly and retainer work, time is recorded in Workstatus, so you can see the time records behind your invoice.

How we handle claims, credentials and your data: group credentials, dated ratings, how case figures are signed off, client permissions and data handling.

Questions

Frequently
asked.

No, and we think that's a feature. We are not a hosting reseller: we build and improve delivery infrastructure inside your own cloud accounts. The contracts, billing and root access stay yours throughout. We'll recommend providers, set everything up and document how to run it; if you want ongoing operational help, DevOps as a service is available as a retainer. But you are never in a position where leaving us means losing your infrastructure. Resellers earn margin on your dependence; we'd rather earn the retainer on being useful.

Our DevOps engineering services run on the mainstream tools, deliberately: AWS, Azure and Google Cloud; GitHub Actions and GitLab CI for pipelines; Docker for packaging; Terraform for infrastructure as code; Kubernetes where the scale genuinely warrants it and simpler orchestration where it doesn't. Tool choice follows your constraints (what your team can operate, what you already run, what you can hire for) not our enthusiasms. Where we lack genuine senior depth in a tool you're committed to, we say so and point you elsewhere rather than learn it on your budget.

Probably not, and it's telling how rarely that answer is offered by people selling DevOps. Most products are best served by the least infrastructure that meets the need: a boring, well-observed deployment of a well-structured application beats a resume-driven platform your team can't operate at 2am. We'll recommend Kubernetes when the workloads justify it and say plainly when they don't. Complexity is a cost you pay every day; our job is to make sure you're buying capability with it, not ceremony.

Yes, and improvement is the default, not the consolation prize. Engagements start with an honest read of what you have: what already works is left alone and said so in writing. The plan attacks the sharpest pain first (the flaky deploy, the missing gate, the environment drift) rather than proposing a grand rebuild that pauses delivery for a quarter. Once we have a complete brief, we confirm the date you will receive that plan, itemised and priced.

The pipeline is where testing stops being a promise and becomes a mechanism: automated suites run on every merge, and the release gate is enforced by CI rather than by memory. A build that fails its checks simply cannot ship. We build the machinery. Our QA & testing service builds the strategy and suites that run inside it, and every PixelCrayons build ships through that gate as standard. Buy them together and the two teams work from one plan; buy either alone and it dovetails with what you already have.

Your materials, data and accounts remain yours. Agreed ownership rights in bespoke deliverables transfer under the engagement terms and applicable payment; third-party software and assets keep their licences. We do not withhold customer-owned data or accounts over a payment dispute. The IaC and pipeline definitions live in your repositories, and runbooks, dashboards and credentials are handed over as we go. Nothing about your ability to deploy depends on our continued involvement. And yes, agencies buy white-label DevOps services from us regularly, because it's specialist capacity few agencies staff: your brand on the calls, our engineers on the pipeline, NDA-backed. We do not approach the clients you introduce to us for direct business. That protection runs through the work and for twelve months after the last assignment for that client ends, and it is written into the agreement.

Make your next release
the boring kind.

Tell us how you ship today and where it hurts. You'll have a plain read of your pipeline and an itemised plan, built in your accounts, documented as we go, yours to keep either way.

Reply within four business hours (typical) · Your cloud accounts · NDA standard

Last updated